Wednesday, March 3, 2010

Introduce Unknown Products with Charity

Unknown brands can provide you higher profit margins. But the profit margins become profit dollars only if your customers turn those unknown brands into brands they get in the habit of buying. Among the more effective techniques for convincing customers to start using an unknown brand is to tie their trial to you contributing to a charity. Findings from University of South Florida indicate that pairing charitable contributions with the sale of brands unfamiliar to the customer will boost sales of those unfamiliar brands. The research finds that the boost is not nearly as great when it comes to brands already familiar to the shopper.      When a vendor asks your business to purchase a selection of the unknown brand, negotiate with the vendor to share with you in sponsoring the charitable contributions. After all, building sales is in the interest of both the supplier and you. But you’ll get better results if you publicize the sponsor as being your store. Research at Michigan State University, Illinois Wesleyan University, and University of Texas-Austin suggests that when a store rather than a brand is publicized as the sponsor, consumers are more likely to see the sponsorship as a charitable act rather than only a selling technique.      There’s nothing wrong with doing well by doing good, though. So also consider the charity sponsorship as an opportunity to prospect for new customers. Invite opinion leaders from the charity to visit your store to learn about all that you offer. Get senior citizens involved as volunteers. Researchers find that altruism is especially important to elderly consumers. Seniors like to give their business to retailers who are compassionate, and they like to view themselves as generous. Whenever you organize a charitable activity, offer a variety of ways for your older customers to pitch in to help.

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