Notice that those studies talked about reports of warm temperatures, not just warm temperatures. Participants in one of the studies who were asked to think about their activities during an 85º day subsequently estimated higher costs for a service than did participants asked to think about their activities during a 35º day. By prompting your shoppers to consider their experiences in warmer weather, you increase their comfort at paying more in circumstances where they’ll be making purchase decisions based on limited amounts of information.
Enhancing this effect is that higher temperatures stimulate impulsivity. Shoppers during hot summer months prefer mental shortcuts to detailed analysis in making purchase decisions.
- Pleasant heat after a time of less pleasant cold raises people’s spirits, and happier people get more interested in shopping.
- In temperate weather, people prefer to get their necessary shopping done with so they can move on to leisure activities.
- Prolonged high heat wearies shoppers, making them less alert to spotting and less resistant to discounting weak reasons for buying or not buying.
- Higher temperatures when shopping—as long as they’re not too high to be pleasant—lead to consumers being more likely to purchase what others in the vicinity are buying.
If the day of the college prospect’s exploratory visit to the campus was especially cloudy, the odds that the prospect would choose to apply to that campus increased markedly.
What made the most difference was change. Pleasant heat after a time of cold stimulated impulsiveness. Cloudiness higher than average led to more deliberative decision making.
For your success: Retailer’s Edge: Boost Profits Using Shopper Psychology
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