Researchers at Brigham Young University and University of Minnesota asked study participants to rate or express their relative preferences for foods shown to them in pictures. After repeating the task many times, the participants lost interest in actually eating the food. This happens less often if the participants evaluate a range of foods rather than similar choices.
Consumer psychologists call on two verified phenomena to explain:
- Ideomotor effect. In 1890, William James, one of the first true experimental psychologists, wrote, “We may lay it down for certain that every representation of a movement awakens in some degree the actual movement which is its object.” Getting consumers to nod yes makes them more likely to feel they’ve agreed with a request a retailer is making. Having people look at photos of a food they relish makes them experience the sensations of actually eating that food.
- Sensory-specific satiety. If we experience a small taste of something good, we’ll want more. But if we experience lots of it, we become sated, and so don’t desire more of that particular food. Because of ideomotor action, the satiation can occur from looking at pictures of the food.
Next, all the men were presented images of high-end sports cars while hosting in their mouths the type of cotton rolls you encounter in the dental chair. The objective was to quantify the salivation.
Sure enough, the men shown the photos salivated more when viewing the sports car images than did those in the haircut group. They were more likely to swallow the notion of purchasing the car.
Thinking about desired foods could fill a cotton roll to overflowing. A mouth-watering sports car is operating on the brain in the same sort of way as the mouth-watering food. That does build purchase intentions. Maintain those intentions by limiting the evaluations in order to avoid satiation.
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Imagine What Will Work
Start Your Shoppers Feeling Yes
Hesitate Giving Away the Store
Take Wing with a Shopper’s Swallow
Ask Shoppers Why They Like or Dislike Items
Help Shoppers Use Their Imagination
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